Reference

gogorejeki Legal terms for Indonesia accounts

gogorejeki sets out Legal terms for your account, personal data, cookies, payment records and account security in one clear place.

Account termsData and cookiesPayment recordsLocal-law wording
gogorejeki gogorejeki Legal terms for Indonesia accounts
CONTACT ROUTES

Where to ask about account Legal matters

A clear support path helps when a Legal question overlaps with login, phone verification or a wallet record.

Account terms Ask through the account support route when you need clarification on phone verification, account conditions or the wording that applies before account access. We will use the details you provide to locate the correct record.
Payment evidence For a Legal question involving DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, include the receipt reference and status shown in your account. This helps us separate wallet records from account records.
Data requests Use our support contact when you want to ask about stored data, cookies, retention or a correction. State the change clearly and identify your account so we can assess the request under applicable local law.
DATA PRACTICE

Six safeguards behind our Legal policy

We keep the Legal process practical: you can see why an account detail is requested, how a payment reference is used and which route handles a correction.

Data handling

We use account details to operate account verification, connect payment references and respond to Legal requests. We do not ask you to send a wallet PIN or bank password when checking a transaction.

Cookie choices

Cookies can support session continuity, security checks and page preferences. Our Legal wording explains their role, so you can ask support which cookie category relates to a specific account or device action.

Account security

Phone verification is completed before account access, and payment questions are matched against the account record. Keep your login details private and contact support if a device or wallet detail looks unfamiliar.

Record retention

We retain account and payment records for the period needed for account administration, dispute handling and applicable Legal duties. A retention question should include the record type, such as QRIS or bank transfer.

Correction requests

If your name, phone detail or account record needs correction, send the requested change through support. We may ask for account verification before changing information connected to payment history.

Who handles concerns

Our support route receives questions about Legal wording, data handling, cookies and payment evidence. Include a concise description and reference number, then we can direct the matter to the appropriate internal contact.

Legal answers before you open an account

These Legal answers address the questions we expect before an Indonesian account is opened or a payment record is checked. Read them alongside the full policy wording, and contact us when your situation needs a record-specific answer. Account eligibility and account access depend on local law.

Our Legal pages cover account conditions, phone verification, personal data, cookies, payment references, security, retention and requests to correct eligible records. They explain the relationship between your account details and wallet evidence.

Account opening and account access depend on local law. Where local law permits, follow the account step and complete phone verification before access. Check the Legal wording shown for your supported region before continuing.

The policy covers references and status details connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. It does not require you to share a wallet PIN or bank password.

Cookies may support a secure session, account continuity and saved page preferences. The Legal wording explains their purpose, while support can help identify the category connected with a particular device action.

Contact us through the support route shown in your account, describe the correction and include the relevant account detail. We may verify your identity before changing information linked to payment or account history.

Retention depends on the record and applicable Legal duties, including account administration and payment disputes. Ask support about a specific record, such as a QRIS receipt or bank transfer reference.

Use the account support contact for questions about Legal wording, data, cookies, security or payment evidence. Include your account identifier and reference number, while removing passwords and wallet PINs from your message.