Reference

gogorejeki Privacy Policy at a glance

Our Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account recordsWallet activityDevice choicesYour privacy requests

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How local wallet data is handled

gogorejeki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect only the records needed to create and protect your account, process a wallet request, and respond when a payment status needs checking. A DANA, OVO, GoPay or QRIS reference may be stored with its amount, time, status and account identifier; we do not treat

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your wallet PIN as a gogorejeki account field. Bank transfer and virtual account records can include the receiving bank, such as BCA, BRI, Mandiri or BNI, together with reconciliation details. Device type, browser version, login time and security events help us detect unusual access. We keep
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these records for the period needed for account security, dispute handling and legal duties. Access to our services depends on local law, and this policy is read together with any regional requirements that apply to you.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACTS

Where to ask about your records

A direct support path helps when a privacy request and an account issue arrive together. Contact us through the account support chat or the support email shown on the gogorejeki contact page.

Account privacy chat Use the account support chat when you need to ask what personal records are linked to your login, or when a correction request concerns a phone verification step.

Support email request Send a written request through the support email listed on our contact page. We may ask for account identifiers to confirm that the request comes from the person concerned.

Payment record check For DANA, OVO, GoPay, QRIS or bank transfer questions, attach the payment receipt or reference number. Do not include your wallet PIN, password or full security code.

SIX PRIVACY CONTROLS

Six controls for account privacy

We handle Privacy Policy requests as account operations, not as a general marketing form. Our process separates sign-in security, wallet reconciliation, device records and cookie choices, while keeping a route for questions…

Data collected

We may record your name, contact details, verification result, login events and payment references. For a Mobile Legends or VIP Baccarat session, activity is linked to the account event rather than stored as a wallet PIN.

Cookie choices

Cookies can remember a selected session, help keep your login active and show whether a device has passed a security check. You can adjust browser cookie settings, though some account steps may then need repeating.

Account security

We use phone verification before account access and review device and sign-in signals for unusual activity. Keep your password private, sign out on shared devices, and contact support if a login event is unfamiliar.

Payment separation

Wallet references support payment matching, but we do not ask for your DANA, OVO or GoPay PIN. QRIS and virtual account receipts are used to check status, not to replace your bank or wallet security.

Retention timing

We retain account, security and payment records only as long as needed for the stated service purpose, dispute handling and legal duties. When retention is no longer required, the record is removed or securely de-identified.

Changes and requests

You can ask us to access, correct or delete eligible personal records through support. Tell us the requested change and account identifier; we confirm your identity before acting and explain any restriction that depends on local law.

Privacy Policy questions for gogorejeki

These Privacy Policy answers cover the account and payment questions Indonesian customers most often raise before opening access. They also explain how to reach us when you need a record checked, corrected or removed. If your question concerns a specific login or receipt, include that reference in your support request.

The gogorejeki Privacy Policy covers account details, phone verification, device events, cookies, payment references and support requests connected with our services where local law permits.

No. We may store a DANA or OVO transaction reference, status and time for reconciliation, but your wallet PIN and full wallet security code should never be sent to us.

Device type, browser version, login time and security signals help us recognise unusual account access. They support account protection and are handled under the gogorejeki Privacy Policy.

Contact account support chat or the support email on our contact page with your account identifier and request for access. We verify the request before sharing eligible records.

Yes. State which account record is incorrect and provide the corrected detail through support. We check your identity, update eligible records, and explain any restriction that depends on local law.

We keep payment references for the period needed to match DANA, GoPay, QRIS, bank transfer or virtual account activity, resolve disputes and meet legal duties, then remove or de-identify them.

Use the account support chat or the support email shown on our contact page. Include your account identifier and request type, but never send a password, wallet PIN or full security code.

gogorejeki Privacy Policy at a glance

Where to ask about your records

Six controls for account privacy

Data collected

Cookie choices

Account security

Payment separation

Retention timing

Changes and requests

Privacy Policy questions for gogorejeki

01 What does the gogorejeki Privacy Policy cover?

02 Does gogorejeki store my DANA or OVO PIN?

03 Why does the Privacy Policy mention my device?

04 How can I request a copy of my gogorejeki data?

05 Can I ask gogorejeki to correct my records?

06 How long does gogorejeki keep payment records?

07 Where can I ask about a Privacy Policy request?

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